Ordering Opportunities-Please look at the waves and plan accordingly, orders will not be collected between waves: Wave 1: Sept 12-22 for for anticipated completion by Oct 25th. Wave 2: Oct 21-28 for anticipated completion by Thanksgiving Wave 3: Pending Since items on this store are special ordered at team discounts, sorry no returns or exchanges except for manufacturer defect. If you have questions on your order, please email StraussTeams@gmail.com and include your order number and full name. After the store closes please allow 4 weeks for items to be completed.